Who we are

Sawt Asharq is a media organisation that specialises in a single unified voice for the Middle East. The first non-partisan Arab led media organisation for the Middle eastern population; who reside either in the middle east or around the world. We operate on social media and online. Our website address is: https://sawtasharq.com and our social accounts are above.

This privacy policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII when you use our mobile app, blog or website (commonly referred to as ‘service’).

We reserve the right to change this Privacy Policy at any time by posting a revised Privacy Policy on this page. Such changes will be effective upon posting.

What personal information do we collect from the people that use our service?

Your name, email ID, at the time of you registering on our mobile app
Your mobile device location when you use our mobile app (specific location if you’ve enabled GPS, or general geographic location based on your internet connection service provider)
General information about your device like the type of device, operating system, and version
Our mobile app optionally offers a connection with your social media accounts (only Facebook currently). We collect the basic information provided by these social media accounts while connecting if the user opts to do so
Your activities on the app like your searches, results you selected, screens you visited, calls you placed to merchants through our app, content you shared on social media (Facebook, Twitter, etc.) through the app

How do we use your information?

We may use the information we collect from you in the following ways:

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
To securely connect you with your friends to message within the network
To improve our service in order to better serve you
To allow us to better service you in responding to your customer service requests
To send periodic emails and push notifications regarding content that we feel might interest you

How do we protect visitor information?

Our service is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

We upload images to the website and avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.

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SECURITY

All connections are secured by using verified SSL certificates. We try and follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

COOKIES AND DEVICE IDS

We do not collect cookies when you visit our site or blog
We do not collect mobile device IDs but we substitute them by creating a unique ID for each device in order to identify individual devices
THIRD-PARTY LINKS & DISCLOSURE

We use third-party services like CleverTap, Fabric, and Branch to which we disclose certain personally identifiable information (PII) listed below:

Information you provide us such as name, email, and mobile phone number
Information we collect as you access and use our service, including device information, location and network carrier
This information is shared with third-party service providers so that we can:

Personalize the app for you
Perform behavioural analytics
We do not sell or trade to outside parties your PII.

DATA RETENTION & ACCOUNT TERMINATION

We retain information when you opt to delete the app from your phone with the intent to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations or to resolve issues raised by you about the service. We also offer complete deletion of your information. You may do it so by writing to us at the email address mentioned at the end of the page.

JURISDICTION

Your data will be processed and stored at multiple servers across the globe. Each location may provide different data protection rules based on the country.